We act as a reservation platform and do not control or enforce individual park cancellation policies. However, our general policy is as follows:
User-Initiated Cancellations:
You may cancel a reservation directly through your account dashboard or by contacting our support team.
Partner Park Policies Apply:
Cancellation terms (e.g. deadlines, fees, non-refundable deposits) are set by the RV park you book with. These will be visible at the time of booking.
Third-Party Processing:
In some cases, you may need to contact the RV park directly to finalize your cancellation.
Please read the park-specific cancellation terms before confirming any reservation.